Employment
At Schramka Funeral Homes, we provide opportunities for people to carry out their work with the utmost in care for others. Our services come at the most sensitive time for families, and we strive to provide an experience and support that is thoughtful and compassionate in most everything we do. If you have the necessary skills, experience and training for the following opening, then we invite you to apply.
Receptionist/Administrative Assistant
We are seeking a full-time Receptionist for our Brookfield headquarters. The successful applicant will will greet families with empathy and professionalism as well as provide administrative support with an eye for detail and a high level of accuracy. The ideal candidate is detail-oriented, professional, and personable.
Responsibilities:
- Serve as receptionist, greeting client families entering the office as well as answering phones in a professional manner, assisting callers with questions or directing to appropriate team members
- Data entry and monitoring of death certificates, forms, and contract adjustments
- Prepare materials for funerals, including register books, clergy records, donation and welcome signage
- Print checks for funeral services
- Receive and process payments
- Monitor accounts receivable and report updates to management
- Help maintain a tidy appearance throughout the funeral home
- Support Funeral Directors and Office Manager as needed
- Maintain confidentiality and professionalism both inside and outside the workplace
Qualifications:
- High School diploma or GED equivalent; minimum two years experience in a professional environment
- Experience with typical office software (Microsoft Office in particular); ability and willingness to be trained on new software
- Familiarity with office equipment, including multi-line phone systems and fax machines
- Experience with cash handling or payment processing
- Excellent customer service skills (in person and on the phone) and professional demeanor; compassion is a must
- Excellent organizational and time-management skills, ability to multi-task efficiently
- Problem-solving attitude with an eye for detail
To apply, email your resume to sandy.carlsonkaye@wisconsinfh.com. No phone calls please. Only shortlisted candidates will be notified. Thank you for your interest in Schramka Funerals Homes.
